Music video generation and payments open soon. The free audio and music visualizers work now; join the waitlist to hear when the generator opens. Join the waitlist
Help with Oomvoo
Help with Oomvoo music videos: which song files work, how the free preview and credits work, safety checks, downloads, and fixing a visualizer export.
Updated November 12, 2026
How it works
Add a song, pick the part you want (from 10 seconds to 5 minutes), choose a style and the shape, then start. The first video is a free preview of up to 60 seconds at 480p with a watermark; paid videos are 720p without a watermark. Generation needs a signed-in account. Purchases are not open yet; join the waitlist on the home page to hear when they are.
Song files that work
Upload an MP3, WAV, M4A, OGG or FLAC file up to 20 MB and 6 minutes long, or paste the share link of a Suno song you made. Use a song you wrote, made or licensed for this use. A clean mix with clear vocals gives the best lyrics on screen. Your audio is never changed: the video is cut to the beat of the original file.
How credits work
Paid videos are billed by the second: about 12.5 credits a minute in Standard and 35 in HD, and the exact number is shown before you start. Credits are held when a video starts and used only when it is delivered. A failed or blocked video returns its credits automatically; that is not a cash refund. Credits never expire and there is no subscription.
Safety checks and blocked videos
The lyrics and your description are checked before anything is generated, and the first frames and the finished video are checked before you can watch it. If a video is blocked it is deleted and its credits return. Two blocked videos within 24 hours pause generation on the account until we review it. The Acceptable Use Policy lists what is not allowed.
Downloads, deleting and the visualizer
Your videos are private to your account unless you choose to make one public. Download them within 7 days; after that the song file and the videos are deleted automatically, and you can delete them sooner from the video page. If a delivered video has a clear technical defect, report it within 14 days and we return its credits. The free visualizer runs entirely in your browser; if its MP4 export fails, use a current Chrome or Edge, or close other tabs and try again.
Still need help?
Email support@oomvoo.com with your account email and, for a video, the song title and roughly when you made it. We reply within 3 business days. Never send passwords or card details.